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Burger King Outsourcing

Drive-thru is stream-lined!


Going through the drive thru at any fast food can be a challenge to make sure that your order comes out correctly. In this funny video we see what happens when Burger King decides to stream-line the order taking process at it burger chain using outsourcing.

Outsourcing is a hot-button issue right now in the US. While it may seem like an attractive option for lowering costs, it may not always result in a better service experience. Maybe we should just stick with Lamont.

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